Delivery/Pickup of a shipment (general cargo - packed goods only) is between business hours to/from door of a business address (Not in residential area) where customer is responsible to offload/load the shipment from/on the truck (driver may not help).
For the convenience of the customer, a 3-4 hrs window may be arranged on the day of Delivery/Pickup (between 8:30am to 5pm excluding weekends and holidays). Generally, Pickup is arranged in afternoon hours but Delivery could be any time during the day.
Delivery of import shipments does not include charges such as Customs Clearance, Duty, VAT, Taxes, Storage, Demurrage etc., if any, which needed to be paid before delivery
Following services are provided with prior enough notice at additional charge. To avoid last minute delays or inability to do our job, you are expected to advise & request these specials at the time of placing the order.
|LIFTGATE TRUCK||When customer doesn't have offload/load capabilities for heavy (>100 lbs/package) &/or bulky pieces, truck with lift attached at it's back is provided.|
|OFF HOURS||Delivery/Pickup before or after business hours|
|AMPM||A specific time for Delivery/Pickup during business hours is demanded.|
|WEEKEND||Delivery/Pickup during weekend|
|HOLIDAY||Delivery/Pickup during holidays|
|HOME||Delivery/Pickup to/from residential area.|
|EXHIBITION/CONVENTION||Delivery/Pickup to/from Exhibition|
|HOTEL||Delivery/Pickup to/from Hotel|
|SCHOOL/COLLEGE||Delivery/Pickup to/from School/College/University|
|SHOPPING MALL||Delivery/Pickup to/from Shopping Mall|
|ATTEMPT||During scheduled Delivery/Pickup if the shipment could not be delivered/picked because of no fault of Air 7 Seas|
|DETENTION/WAITING||During Delivery/Pickup if the driver/vehicle is detained beyond the free time allowance. Generally free time allowance is- for shipment <300kg 20 min, >300kg 40 min, >2000kg 60 minutes. Charges generally are for each 15 minutes period over free time|
|INSIDE||If driver to Delivery/Pickup the goods to/from inside &/or upstairs/downstairs (more than 3-4 stair steps), they need to bring Trolley &/or other special equipment &/or an extra man to do the job right. Generally this is charged as per Man Hour|
|COD (in USA only)||For driver to collect Cash/Check/Cashier's check on Delivery|
|POD||Proof of Delivery notification, upon request, is provided free of charge but a written confirmation of delivery is subject to a charge|
|DGR/PERISHABLE||Dangerous Goods &/or Perishable goods transportation require special permits, licenses &/or conditions and costs more for Pickup/Delivery|
|PORT/PIER||Delivery/Pickup to/from port, pier &/or warehouses of ocean shipment|